RETURNS POLICY

Any questions ? Write us an e-mail via the form below, or just send us an e-mail directly at [email protected]

SEND US A MESSAGE

CONTACT INFORMATION

300 Beaudry street
Los Angeles, CA 90017
United States

Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

We are sorry you have to deal with returns. Truly.

Group Deals & items marked “Final Sale” cannot be returned.

We sell these products as “Final Sale” to maintain such significant discounts.

Return policies are listed in the details of each product page. Most items are either final sale or returnable for store credit.

Items marked “Final Sale” cannot be returned.
We sell these products as “Final Sale” to maintain such significant discounts.
If you are concerned that you may wish to return an item, please check whether it is “Final Sale” prior to making your purchase.

If your order arrives damaged, please open a Return Request in your orders page here within 48 hours of receiving the shipment. If you do not report the damage to us within this 48 hour period, we may not be able to honor your claim. Please note that there may be additional circumstances under which we will not be able to honor your return. Acceptance of a return is within our sole discretion.

Regular Sales

Items marked “Return for store credit” are returnable for STORE CREDIT within 7 days of receiving the item. We will arrange a return label for free return shipping. Upon receipt and reprocessing of the item into our warehouse, you will receive the store credit.

All other items are returnable for refund:

1. The item must be unopened in original manufacturer’s packaging.
2. The cost of return shipping will be deducted from the refund.
3. As specified in each product page, items are returnable for refund within 7, 14 or 30 days of receiving the item.